FREQUENTLY ASKED QUESTIONS
CANCELLATION OF CAMP POLICY
No refunds issued for force majeure, including dangerous winds, smoke, fire and/or other natural, unexpected, unforeseen, and uncontrollable environmental events.
HOW DO YOU HANDLE PARTIAL WEEKS, DAILY DROP-INS AND HALF DAY DROP-INS?
Scheduling your child(ren) for a smaller duration of time during a two and three week session is available if space permits. Please highlight this request on your child’s registration form and we will send you a confirmation with a pro-rated fee amount. Daily drop-ins (8:45 a.m.-4:30 p.m.) are $110.00 per day. Half-day drop-ins (8:45 a.m.-12:30 p.m.) are $55 per day.
WHAT IS YOUR REFUND POLICY FOR SICKNESS/MISSED DAYS?
I can coordinate "makeups" for missed days due to an unexpected family emergency and/or serious extended illness. You can recover these days by joining us for an alternate weekly session, assuming that space is still available. No refunds for missed days due to last minute trips and travel, playdates, special invitations, etc. Full sessions, and/or prepaid extended day fees are not refundable due to similar schedule changes.
WHAT IS YOUR GENERAL POLICY FOR AIR QUALITY AND SMOKE?
We will monitor air quality each day camp is in session, especially if smoke is present from distant wildfires. We ask that you provide your child with a N-95 or another smoke filtering mask on days that smoke impacts air quality and reaches unhealthy levels. If air quality is Moderate (AQI of 51-100), we will limit physical activities and exertion. If air quality reaches Unhealthy for Sensitive Groups levels, (AQI of 101-150), we will restrict physical activities and exertion, especially for campers with asthma and/or other respiratory health issues. If air quality reaches Unhealthy levels (AQI of 151-200), we will contact parents and ask for pickup to occur within a few hours. The safety of your children is our highest priority. Please have your cell phones charged and close by in case we need to reach you on days that dangerous smoke is present in the atmosphere.
WHAT ABOUT SWIMMING?
We swim at Lake Anza once a week from 1:00 p.m. to 3:00 p.m. Everyone is required to attend a safety talk facilitated by a trained and certified lifeguard to revisit swim safety and lake etiquette. The youngest children are only allowed to swim between the first and second rope where it's very shallow. Experienced swimmers can swim further out after they perform and pass a swim test with one of the on duty lifeguards. The swim test takes place in shallow water, chest to shoulder deep at most.
During our allocated swim time, there are a handful of lifeguards sitting in towers. In addition, we are required to watch the children at all times. We request that the children stay between the two lifeguard towers for easy supervision, as opposed to roaming up and down the beach. We will also have counselors assisting. Historically, most of the kids spend 90% of the time playing in the wet sand, building miniature landforms, and digging for clay. They also enjoy relaxing on the grassy area above the beach where we store our towels and belongings.
Swimming is optional. Instead of lake swimming, most of our campers choose to play in the Earthwork Grove where we build fairy houses and gnome homes. Some weeks it's too cold and windy to swim.
NOTE: Due to algae, water quality readings, and health and safety concerns, swimming at Lake Anza will be offered at the discretion of the Program Director. We have not swam for the past three summers due to poor water quality.
Hope this information helps!
Please contact me with any additional questions and/or concerns you might have.