FREQUENTLY ASKED QUESTIONS
HOW DO YOU HANDLE PARTIAL WEEKS, DAILY DROP-INS AND HALF DAY DROP-INS?
We are happy to accommodate partial weekly session sign-ups! Please make this request very clear on your child’s registration form. We also accommodate daily drop-ins (8:45 a.m.-3:45 p.m.) at a rate of $85.00 per day and half-day drop-ins (8:45- 12:15 p.m.) at a rate of $45 per day.
WHAT IS YOUR REFUND POLICY FOR SICKNESS/MISSED DAYS?
I can coordinate "makeups" for missed days due to an unexpected family emergency and/or serious extended illness. You can recover these days by joining us for an alternate weekly session, assuming that space still remains. No refunds for missed days due to last minute trips, playdates, special invitations, etc. Full weekly sessions, or prepaid extended day fees, are not refundable due to changes.
WHAT ABOUT SWIMMING?
We swim at Lake Anza one time per weekly session from 1:00 p.m. to 3:00 p.m. Everyone is required to attend a safety talk facilitated by a trained and certified lifeguard to discuss swim safety and lake etiquette. The youngest children are only allowed to swim between the first and second rope where it's very shallow. Experienced swimmers can swim further out after they perform and pass a swim test with one of the on duty lifeguards. This swim test takes place in shallow water, chest to shoulder deep at most.
During our allocated swim time, there are a handful of lifeguards sitting in towers. In addition, we are required to watch the kids at all times. We request that the kids stay between the two lifeguard towers for easy supervision, as opposed to roaming up and down the entire beach. We also have counselors assisting. Historically, most of the kids spend 90% of the time playing in the wet sand, building miniature landforms, and digging for clay. They also enjoy relaxing on the grassy area just above the beach where we stash our towels and belongings.
Swimming is optional. Instead of swimming, many of our campers choose to play in the Earthwork grove where we build fairy houses and gnome homes. Some weeks it's just too cold and windy to swim at all.
* Due to algae, water quality readings and health concerns, swimming at Lake Anza will be offered at the discretion of the Program Director.
Hope this information helps!
Please contact me with any additional questions and/or concerns you might have.