FREQUENTLY ASKED QUESTIONS
CANCELLATION OF CAMP POLICY
No refunds issued for force majeure, including heavy rain, dangerous winds, smoke, an unhealthy Air Quality Index, wildfires, and/or other natural, unexpected, unforeseen, and uncontrollable environmental events.
HOW DO YOU HANDLE PARTIAL WEEKS, DAILY DROP-INS ANDÂ HALF DAY DROP-INS?
Scheduling your child(ren) for a smaller duration of time during a two and three week session is available if space permits. Please highlight this request on your child’s registration form and we will send you a confirmation with a pro-rated fee amount. Daily drop-ins (8:45 a.m.-4:30 p.m.) are $125.00 per day. Half-day drop-ins (8:45 a.m.-12:30 p.m.) are $60 per day.
WHAT IS YOUR REFUND POLICY FOR SICKNESS/MISSED DAYS?
We can coordinate "makeups" for missed days due to an unexpected family emergency, and serious extended illness. You may recover those days by joining us for an alternate weekly session, assuming that space is still available for that specific summer. No refunds for missed days due to last minute day trips, extended travel, playdates, special invitations, etc. Full sessions, and/or prepaid extended day fees are not refundable due to similar schedule changes.
WHAT IS YOUR GENERAL POLICY FOR AIR QUALITY AND SMOKE?
We will monitor air quality each day camp is in session, especially if smoke is present from distant wildfires. We ask that you provide your child with a N-95 or another smoke filtering mask on days that smoke impacts air quality and reaches unhealthy levels. If air quality is Moderate (AQI of 51-100), we will limit physical activities and exertion. If air quality reaches Unhealthy for Sensitive Groups levels, (AQI of 101-150), we will restrict physical activities and exertion, especially for campers with asthma and/or other respiratory health issues. If air quality reaches Unhealthy levels (AQI of 151-200), we will contact parents and ask for pickup to occur within a few hours. The safety of your children is our highest priority. Please have your cell phones charged and close by in case we need to reach you on days that dangerous smoke is present in the atmosphere.
WHAT ABOUT SWIMMING?
Due to algae, water quality readings, and health and safety concerns, swimming at Lake Anza will be offered at the discretion of the Program Director. We have not offered swimming for the past six summers due to unhealthy water quality, and general lack of interest. *Specific information regarding safety and supervision is listed below.
We swim at Lake Anza once a week from 1:00 p.m. to 3:00 p.m. The group is required to attend a safety talk facilitated by a trained and certified lifeguard to revisit swim safety and lake etiquette. The youngest children are only allowed to swim between the first and second rope where it's very shallow. Experienced swimmers can swim further out after they perform and pass a swim test facilitated by one of the on duty lifeguards. The swim test takes place in chest to shoulder deep water.
During our allocated swim time, there are a handful of lifeguards sitting in towers. In addition, the Co-Director and I are required to observe the children at all times. We request that the children stay between the two lifeguard towers for easiest supervision, as opposed to roaming out of sight down the beach. We also have counselors assisting with the supervision. Historically, most of the kids spend 90% of the time playing in the wet sand, building miniature landforms, and digging for clay. They also enjoy relaxing on the grassy area above the beach where we store our towels, backpacks, and belongings.
Swimming is an optional activity. Instead of lake swimming, most of our campers opt to play in the Earthwork Grove where we build fairy houses and gnome homes. Some weeks it's just too cold and windy to swim!
Hope this information helps!Â
Please contact me with any additional questions and/or concerns you might have.